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March 5, 2019
Organizing an upcoming meeting? In today’s busy world everyone is multi-tasking; juggling both personal and work-life. With more and more meetings on our agenda, sometimes its difficult to get anything accomplished!
It doesn’t have to be that way though. With a little preparation, meetings can be very useful and productive. Here are seven tips that not only help you take control, but make sure it’s productive and is a valuable use of your time and that of others.
- Get to the Point
Identify the reason for the meeting. Does your department need to be updated on a new company initiative? Is there a problem that needs solving? Is input necessary from various stakeholders to solve a recurring problem or issue? Most importantly, before you set up a meeting, make sure a meeting is required. Can it be resolved via email or a quick face to face with another staff member? Whatever the reason for the meeting, knowing ahead of time what the purpose is ensures a more productive meeting.
- Who needs to be there?
The outcome of Step 1 will determine who needs to attend the meeting. Identify any key decision-makers and staff members that need to be informed (as part of their role) and anybody that will be involved in implementing a deliverable. If you are new to the firm and have not yet met all the attendees face to face, get familiar with their position in the firm and with their background.
- Book it Danno!
Determine the size of the space required and book the room well in advance. Make sure it can accommodate the number of people attending and it has the necessary technology (could be you need a phone or just a mic) access to any AV equipment required. If the attendees will be participating in a virtual setting,test the equipment ahead of time so that everyone can see and hear properly.
- Let’s Talk about it
Draft a suggested agenda that outlines the time and place, purpose of the meeting, attendees, assigned roles and objectives. Determine if any supporting documentation is required and who needs to supply it.
- Presentation Templates
If there is a company presentation template available, provide it to any attendees that will be presenting. For some great resources, see my blog post from January 31, 2019, “Eight Helpful Resources to spark your creativity”.
- Get the word out
Email the agenda along with any supporting documentation to the key participants for comments or questions at least one week ahead. Post the meeting on any team-sharing digital calendar if one exists.
- Ready, Set Go!
On the day of the meeting, print agendas and documentation for all the participants. Sometimes this is digital for those wanting to save paper and be green. Take care of any last-minute details such as coffee and equipment, etc. Lastly, as meeting chair, arrive 15 minutes early to make sure the room is all set up and ready to go!Soon: How to run a meeting using Roberts Rules of Order.
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Posted by Margaret Page in Uncategorized, Business Etiquette, Communication and tagged office, meeting, meetings
February 13, 2019
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Posted by Margaret Page in Uncategorized
January 31, 2019
In public speaking or business presentations, passive is passé — but it can be tough to break out of a creative rut and find just the right phrase or hook to keep your audience engaged. Fresh ideas can be a challenge!
That’s why I’m always looking for new presentation resources that will help get the creative juices flowing. Recently, these eight websites have been my go-to sites for extra inspiration and fun.
One Look: This is a one-stop shop for just about any word you can think of. Type in “bluebird,” for example, and you’ll get a list of definitions from 29 sources, plus a list of what the word means in various industries, professions, and casual situations (tech, medicine — even slang). You’ll also get synonyms, rhyming words, usage examples, and more.
The Noun Project: I think this website is so much fun! Type in any word and The Noun Project will match your word with an icon. I like to use them for PowerPoint presentations — much more useful and unexpected than standard clip art.
SlideBean: SlideBean is a godsend if you struggle to create professional presentations — and it’s a wonderfully intuitive alternative to struggling through PowerPoint. Choose a professionally designed template, create your slide deck, and then share it with your team. You can even ask one of SlideBean’s designers for feedback and assistance or to revamp an existing slide deck. The first presentation is free, but the pricing is reasonable after that.
Art Skills: This is a great resource if you’re creating posters or flip charts. You’ll find products like stickers, craft kits, even lights designed specifically for posters!
Rhymer.com: Rhymes are great for developing memorable turns of phrase. Rhymer.com offers ideas for any type of rhyme you might need: end rhymes like blue/shoe, last-syllable rhymes like timber/harbor, double rhymes like conviction/prediction, and more.
Title Generator and Portent’s Content Idea Generator: I like to use these sites when I’m stumped for ideas. You need only one keyword to produce hundreds of title options in seconds.
Trainers Warehouse: Even professional trainers can find it difficult to create tools and icebreakers that are fun and meaningful. Trainers Warehouse solves that problem with thousands of games, awards, toys, and other teamwork- and recognition-building supplies.
1,000 Best Clean Jokes from Reader’s Digest: This site is a great resource to stimulate humorous thinking, even if you’re not looking to add jokes to your speeches and presentations. You’ll discover riddles, one-liners, and many more.
What are your favorite presentation resources for spurring creativity? Let me know in the comments below.
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Posted by Margaret Page in Uncategorized, Newsletters, Business Etiquette, Communication and tagged Creativity, Resources, Presentations, Reports
January 24, 2019
Now that you have done all the preparation for your interview using the tips from our blog post on Preparation Is Key for Interviews, make sure you know how to make yourself stand out and shine during the actual interview.
Interview Tips:
- Stand when introduced to the #interviewer and do not sit down until invited to do so.
- Try to connect with the interviewer on a personal level at the beginning of the interview if the opportunity arises. “Is that your daughter’s university graduation photo? What school did she attend?” Establishing a personal connection right at the onset of the interview allows for some commonality and starts things off on a positive tone.
- Place your belongings on the floor, not the table or desk.
- Retrieve information quickly and easily in a well organized purse or portfolio. After all, spilling your private belongings across the desk is the antithesis of class. In case a 2nd staff member is asked to join the interview process, have a 2nd resume handy.
- During the interview, show interest, confidence and deference. Always have 2 to 3 questions prepared to ask your interviewer about the position or the firm. This ensures that you come across interested in the position you are being interviewed for and want to learn more.
- Anticipate the most common questions and have answers prepared. Practice them with a friend first.
- If you need a minute or two to compose and answer, it is perfectly acceptable to ask the interviewer for a couple of minutes to think about the question properly and formulate your answer.
- Stay focused. Don’t fidget, repeat yourself or move objects around.
- If you are in a panel interview, place full attention on the person speaking. When you answer, make sure you make eye contact with all the interviewers.
- If you find yourself in an online/virtual interview situation, test your background first using a variety of platforms to make sure your face is lit properly and there are no shadows. Wear contrasting clothing to your background and make sure the background ties in with who you are. Be cautious about what you are drinking.
- Follow your host’s lead if you are being interviewed over a meal. Don’t order any alcohol, unless you are interviewing with an alcohol-related company.
- Compensation package. Quite often, compensation is mentioned in the job description; especially if the job is in the public sector or appears on Indeed. If not, consensus indicates waiting until the end of the 2nd interview to ask. If another job offer is on the table and you need to make a decision, then don’t be afraid to ask. Just make sure you have done your research. If asked for a range, provide a realistic one and be prepared to explain why you should be at the higher end. Essentially, be realistic but confident in what it is you want.
- No matter what: never criticize a former employer.
- Lastly, be honest and sincere. Employers are generally more concerned with finding employees that are the right fit with the organization since training and education can always be provided while on the job.
Post Interview
When the interview comes to a close, be sure to request a card from your interviewer(s) so you can send a handwritten ‘thank you’ note within 48 hours. In the note, be positive and genuine, and if appropriate, refer to something that was discussed in the interview.
Social grace under pressure, specifically, the intense pressure of an interview, always makes a strong impression. It implies a certain degree of personal power, insight and self control, uncommon qualities that any employer would value.
It will give you the “etiquette edge” you need to ace your next job interview!
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Posted by Margaret Page in Interviews, Uncategorized, Business Etiquette, Communication and tagged interview etiquette, Employer, Job Search, job hunt, career, job offer
November 20, 2018
Business etiquette sometimes catches up with us outside the office: in coffee shops, at a friend’s house, or even grocery shopping. An associate recently told me that she was dreading running into a former co-worker who had been abruptly fired the week before. What should she say to this person? How could she avoid making a touchy event worse?
The short answer: Be kind. Be hopeful. Be discreet. You can’t always control how or when you’ll encounter tricky situations, but with a little foresight you can prepare and eliminate awkwardness. Here are four tips to keep you on track.
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Posted by Margaret Page in Uncategorized, Communication, Etiquette Tips, Everyday Etiquette and tagged etiquette tips, good manners
October 26, 2018
I work with many clients in China and India, two powerhouse markets that celebrate holidays on a different calendar than those of us in North America. I always try to stay on top of international holidays — not only is it a wonderful conversation point, but I enjoy learning about other cultures through their major festivals and events.
Wading into these holidays can be a bit tricky for the uninitiated. In India alone,
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Posted by Margaret Page in Uncategorized, Etiquette Edge, Dining Etiquette, Etiquette Tips, International Etiquette and tagged culture, cultural awareness, courtesies
October 23, 2018
I absolutely love self-improvement books because I’m on a lifelong quest for growth. I’ve read countless tomes about ways to better understand the world, business, and myself. These five books are some of my current favorites for sparking ideas and learning more about how people work.
The Culture Code: An Ingenious Way to Understand Why People Around the World Live and Buy As They Doby Clotaire Rapaille.This beautiful book gives an unbridled perspective on how a variety of cultures view the world — the “code” mentioned in the title. I found the author’s summaries so fascinating. When he held the mirror up to my own country, I didn’t always like what he revealed. But that’s the value of this book: It forces us to look at cultures from a different angle than what we were taught.
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Posted by Margaret Page in Uncategorized, Communication, Just for Fun
September 21, 2018
I am often on the road or up in the air. I travel extensively and internationally for my business, self-development and for causes I care about, so I’ve amassed a trove of sanity-saving apps that keep me organized, on time — and entertained. That’s no small feat when I might be in Tokyo on Tuesday and Toronto on Thursday.
These eight apps have become my essential traveling companions.
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Posted by Margaret Page in Uncategorized, Communication, Etiquette Tips, Everyday Etiquette, International Etiquette and tagged #travel #roadwarrior
August 30, 2018
Technology is transforming so rapidly that it can be tough to keep up on the latest apps, messaging services, extensions, and other communication tools. These services aren’t just changing the way we do business, they’re changing the way we interact with each other in a business setting. As tech evolves, so do our options — and our etiquette. I’ve rounded up three common ways your tech communication style may still be stuck in 2008.
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Posted by Margaret Page in Uncategorized
July 10, 2018
Over the past 9 months, I made over 500 phone calls to people around the world.
If you’re in a high-volume industry, such as sales, 500 calls might not sound terribly impressive. But for most of us in North America — unlike our counterparts in China and South America — phone calls are a dying breed. Americans, for example, spend six minutes per day on voice calls compared to 26 minutes for text messages. Millennials, as a rule, are more likely to text than call.
So why did I make 500 personal calls rather than rely solely on emails or even texting apps like Line or WhatsApp? Because hearing someone’s voice and having a real time conversation is a better way to make a personal connection.
I’m not suggesting you switch to an all-call communication style. But I did have several revelations that might encourage you to pick up the phone rather than peck at your keypad.
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Posted by Margaret Page in Uncategorized and tagged cell phone etiquette, cell phones, communication
