5 Essentials of E-mail Etiquette

March 22, 2010

email etiquetteCommon courtesy is still the best guideline for etiquette, in any arena, but with technology changing so fast, it can easily fall by the wayside.

Here are some simple rules to remember about e-mail etiquette.

1. Write a descriptive subject line so the recipient will know immediately where this matter fits in the larger picture.

2. Remember to include a greeting. It’s effortless, yet it makes a connection between writer and recipient.

3. Don’t waste people’s time. Think twice before choosing “reply to all” and delete any unnecessary information in forwarded messages (headers, addresses, etc.).

4. Always be respectful; e-mails are easily saved, shared and quoted in the future. If you feel the urge to write an emotionally charged message, go handle it in person.

5. Respond in a timely fashion – even if only to say, I can’t respond until (date).

It’s the little things that matter… but they really do matter! Remember, it only takes a moment to give yourself the Etiquette Edge.

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Posted by Margaret in Everyday Etiquette and tagged , .

 

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