We all have a few interesting stories regarding things we’ve witnessed in public washrooms. Those experiences sometimes having you shaking your head – really! Nonetheless, it is important to be respectful of others anytime you use a public space, especially if you are at work or a conference where colleagues can observe your behavior. Here are some of my tips to ensure the utmost in courtesy and cleanliness in this most necessary and vital of places.
- Offer privacy – If you find one stall occupied in an otherwise empty bathroom, do your best to avoid the stalls directly beside the one being used. Even though it is a public restroom, it is a courtesy to at least offer the illusion of privacy to others utilizing the space. Bonus points to those businesses that offer music in their restrooms.
- Have business conversations elsewhere – Talking “shop” between the stalls is not only awkward for those having the conversation, it is impolite to others in the same room. Save the discussion for a more appropriate place.
- Refrain from cell phone use – Do you really want to carry on a conversation with someone while use the facilities! You’re more professional than that! And then there’s the germs… think about that!
- Use a toilet seat cover – In the United States, toilet seat covers are mandatory in a public bathroom and I look forward to the day that Canada follows suit. If you are lucky enough to find yourself in a stall that offers such a nicety, use it!
- Leave the toilet as you would like to find it – Perhaps you’ve heard the cute rhyme, “If you sprinkle, when you tinkle…” As you may (unfortunately) know, sitting on a damp toilet seat is a terrible experience. Please take a moment to ensure the next user will not have to deal with such an impropriety. I know this is a really corny phrase but: “Be a sweetie, wipe the seatie.”
- Remember to flush – How often have you walked into a stall to find a previous occupant’s flushable seat cover still sitting on the seat? Even if you are using an automatic toilet, always glance back and make sure everything has flushed away.
- Wash your hands – In professional business environment, you are shaking hands with many people. Do yourself and your colleagues a favor by following this most critical rule: After using the toilet, it is imperative that you wash your hands with soap– first! The recommendation is to wash your hands as long as it takes you to sing the first verse of Happy Birthday. If there is only one sink and someone is waiting to wash his or her hands, move away for a moment. You can apply your makeup or fix your hair when they are done.
- Check the counter – At a recent conference, after washing my hands, I took a paper towel and wiped off the water I had accidentally splashed outside the sink. One of the event planners came in and scolded me saying it was the janitor’s job. However, I always make a point of leaving the counter dry for the next person. I will continue to do so! Why? This simple courtesy will prevent others from getting their shirtsleeves, conference programs, portfolios, handbags etc. soaked with water.
My mantra is to leave things as nice as (or better) than you found them. Today’s building design regulations, such as automatic faucets, soap, towel dispensers, and seat covers, have made huge strides in improving public restroom cleanliness and hygiene. That, combined with proper restroom etiquette will make it a more comfortable, approachable place for all.