[1]The Masters [2], one of the most prestigious golf tournaments in the world, is in full swing! I’m not a huge golf fan, but a friend of mine had the opportunity to spend the day at The Masters during practice rounds and Par 3 tournament this week. One of her biggest takeaways, besides the fact that it is “one of the most beautiful places you’ve ever seen,” was that the experience was made extra special by the attention provided by staff. Every encounter, from the front gate attendants to the security guards, was outstanding. Even in the hectic pro shop, the clerk helping her with a purchase had a big smile and pleasant small talk. Every person she encountered was friendly and efficient – and displayed impeccable manners.
As the tournament is played at the prestigious Augusta National Golf Club, it didn’t surprise me that the level of professionalism and courtesy was top-notch. It was really great to hear, however, how much that affected my friend’s experience. Think about the times when you’ve spent time or money on something special and the experience was less-than-stellar simply because of the way the staff treated you.
Golf, in itself, is a sport where good manners and proper etiquette are part of the experience. It’s an unspoken expectation for both players and spectators. Without the supervision of a referee or umpire, the game relies solely on the integrity of its players to follow the rules and demonstrate courtesy and good sportsmanship.
In business, taking a client out for a round of golf is a great way to get to know each other better. If you’re new to golf, here are a few etiquette and protocol tips to follow:
- Men typically wear comfortable lightweight pants and a golf shirt when on the golf course. On cooler days, a knitted golf vest over your golf shirt is a good option.
- The most popular attire for women golfers includes the polo-style shirt and casual pants. On warmer days, shorter slacks, such as capris or shorts, are acceptable—knee length or longer. Skorts and golf dresses are also popular choices. Note: denim of any kind is not acceptable attire for the golf course.
- Reserve a tee time – and make the tee time.
- Plan to arrive at least 30 minutes advance of your tee off time. Head to the driving range and practice your swing.
- Leave your cell phone in the car.
- Always ensure that no one is in a position to be hit by the club, ball or twigs before they make a stroke.
- All players must be out of range before you tee off.
- If your ball heads in the direction where it is in danger of hitting someone, you must shout a warning. “Fore” is the traditional warning.
- Don’t move or talk loudly or make unnecessary noise while other golfers are playing. Think of the green as a library.
- Play at a good pace. What golfers call “slow play” delays the group behind you and if this happens, you should invite the group behind you to play through. When the play has been completed, move quickly to the next tee.
- If you lose your ball, you can choose to use a provisional ball or invite the players behind you to play through.
- If you cause any damage to the putting green during play, it’s your responsibility to repair the divot. (Here is a great divot repair animation.) [3]
- Rake the sand bunkers after hitting your ball to remove your footprints.
- Replace the flagstick in the hole before leaving the putting green.
Golf etiquette is an essential part of the game. Being courteous to other players, and kind to the course, will ensure that everyone’s game is up to par! Enjoy the day!
Photo credit: Dave Morrison [4]